Frequently Asked Questions

I’ve lost my check.  How do I get a replacement?

           

If you’ve lost your check, please call 620-241-9183 for assistance.  We will put a stop payment on your check and issue you a new one.                

 

We offer direct deposits for your convenience.  If you are interested in this please let us know.

 

Please have the following information available:

            Your name as it appears on the check

            Your owner number

            Date of check

 

 

Will I be getting a check this month?

 

We issue checks on the 18^th of the month following production month.  For example, if we picked up oil from your lease in January, we would issue your check on the 18^th of February.  This is assuming your check would be at least $50.  For more information, please call 620-241-9197.

 

Please have the following information available:

            Your name as it appears on the check

            Your owner number

            Your lease number

 

 

I’ve sold my interest.  What do I need to do?

 

If you’ve sold your interest, please provide us with a copy of the recorded conveyance document.  A transfer of interest cannot be processed without the documentation that has been placed of record in the county and state where the lease is located.

 

 

I’ve purchased an interest.  How do I start receiving checks?

 

If you’ve purchased an interest in a lease, we will require a copy of the recorded conveyance document.  Upon receipt of the necessary document, we will issue a revised division order for you to execute & return.  We will then place your interest in a pay status and will begin issuing checks to you.

   

 

I need to change my name on your records.  What information do you need?

 

If you’ve had a name change, we will require a copy of the document that supports this change.  For example, marriage license, divorce decree, etc.

 

Please have the following information available:

            Your name as it appears on the check

            Your owner number

 

 

I need to change my address.  What information do you need?

 

For Security purposes, a change of address will not be accepted over the telephone.  You may either mail, e-mail, or fax it to us. We will need your name, owner number, social security number, old address, new address, phone number, and signature. 

 

Our e-mail address is coa@ncra.coop .   

Our fax number is 620-241-5582

Our address is P.O. Box 1404, McPherson, KS 67460  

 

 

 

 For more detailed answers to any questions, please call 620-241-9197 or write to:

            National Cooperative Refinery Association

            Attn:  Title Department

            P.O. Box 1404

            McPherson , KS   67460

 

 

We will be able to handle your questions more efficiently when you call if you provide us with the following:

 

            NCRA Owner Number

            NCRA Lease Number